At 963jl, your privacy is treated with the same care we apply to platform security. This Privacy Policy explains what personal information we collect from Filipino players, how we use it, who we share it with, and the rights you have under Philippine law.
Six core promises 963jl makes to every Filipino player regarding the handling of their personal data
This Privacy Policy ("Policy") describes how 963jl ("963jl", "we", "us", "our") collects, uses, stores, shares, and protects personal information relating to individuals ("you", "Player", "Data Subject") who use the 963jl online casino and sports betting platform available at https://963jl.org and related subdomains.
963jl is committed to responsible, lawful, and transparent processing of personal data. This Policy is drafted in accordance with Republic Act 10173 (Data Privacy Act of 2012), its Implementing Rules and Regulations, and applicable issuances of the National Privacy Commission of the Philippines.
By creating a 963jl account or using the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree, you must discontinue use of the platform immediately.
1.1 This Policy applies to all personal data processed by 963jl in connection with the operation of its online gaming platform, including data collected through the website, mobile browser interface, customer support channels, and payment processing systems.
1.2 Data Controller. The Data Controller responsible for your personal information is 963jl, operating under its registered business entity. For all data privacy inquiries, including the exercise of data subject rights, players may contact the 963jl Data Protection Officer using the contact details provided in Section 14 of this Policy.
1.3 This Policy does not apply to the data practices of third-party websites, applications, or services that may be linked to or accessible from the 963jl platform. 963jl is not responsible for the privacy practices of any third party, and you should review the privacy policies of any third-party service you access independently.
963jl collects personal data across the following categories, depending on how you interact with the platform:
| Category | Specific Data Elements | Collection Point |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government ID number and type | KYC verification process |
| Contact Data | Philippine mobile number, email address (if provided), city/province of residence | Registration, account settings |
| Financial Data | GCash / Maya account reference, bank account number (for BPI/BDO withdrawals), transaction history, deposit and withdrawal amounts | Wallet and payment processing |
| Technical Data | IP address, device type and identifier, browser type and version, operating system, session timestamps, login history | Automatic collection via platform systems |
| Gaming Activity Data | Game sessions, wagers placed, game outcomes, bonus usage, responsible gaming tool settings | Platform activity tracking |
| Communications Data | Customer support chat transcripts, email correspondence, feedback submissions | Support channels |
| Document Data | Government ID images, selfie photographs submitted for KYC identity verification | KYC document upload |
Note on Sensitive Personal Information: Government ID numbers and photographs submitted for KYC purposes may qualify as sensitive personal information under the Data Privacy Act of 2012. 963jl applies heightened security measures to the storage and processing of such data and limits access to authorized personnel only.
963jl collects personal data through the following mechanisms:
Under the Data Privacy Act of 2012, 963jl processes your personal data on the following lawful bases and for the following purposes:
4.1 Performance of Contract. Processing necessary to fulfill our obligations to you as a player, including: account creation and maintenance; processing deposits and withdrawals; providing access to games and gaming features; managing your wallet and transaction history; delivering customer support; and administering your participation in the VIP loyalty program and promotional offers.
4.2 Legal Obligation. Processing required to comply with applicable Philippine laws and regulatory obligations, including: identity verification under PAGCOR requirements; anti-money laundering due diligence and transaction monitoring under Republic Act 9160 (Anti-Money Laundering Act) and Republic Act 10927; age verification to enforce the 21+ restriction under PAGCOR regulations; and responding to lawful requests from PAGCOR, the AMLC, the NPC, courts, and other competent Philippine authorities.
4.3 Legitimate Interests. Processing based on the legitimate interests of 963jl and its players, provided those interests are not overridden by your data protection rights, including: fraud detection and prevention; platform security monitoring; responsible gaming monitoring and intervention; improving platform performance and user experience; and maintaining accurate financial records.
4.4 Consent. Where 963jl relies on your consent as the lawful basis for any specific processing activity — such as optional marketing communications — you will be informed clearly and given the ability to withdraw that consent at any time without affecting the lawfulness of prior processing.
No profiling for non-operational purposes: 963jl does not build automated behavioral profiles of players for third-party advertising, data monetization, or purposes unrelated to platform operation, fraud prevention, and regulatory compliance.
5.1 963jl does not sell, rent, or otherwise commercially transfer your personal data to third parties. We share personal data only in the following circumstances and with the following categories of recipients:
Important: 963jl will never share your personal data with unauthorized third parties or use it for purposes incompatible with those described in this Policy. Any third party that receives personal data from 963jl is required to implement appropriate data security measures consistent with the Data Privacy Act of 2012.
6.1 963jl's primary operations and data storage are based in or oriented toward the Philippines. However, certain service providers — including game content suppliers and cloud infrastructure providers — may be located outside the Philippines, which may necessitate the transfer of personal data to servers in other jurisdictions.
6.2 963jl ensures that any international transfer of personal data from the Philippines to a foreign country is conducted only where: (a) the receiving country has been assessed to provide an adequate level of data protection; or (b) appropriate contractual safeguards — such as standard contractual clauses — have been implemented with the receiving party; or (c) you have provided explicit consent to the transfer after being informed of the possible risks.
6.3 963jl does not transfer personal data to jurisdictions that do not provide adequate protections without implementing the compensating measures described in clause 6.2 above.
7.1 The 963jl platform uses cookies and similar tracking technologies to operate its services correctly, ensure platform security, and improve the player experience. The following categories of cookies are used:
7.2 You can manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair or prevent access to the 963jl platform. Disabling other categories of cookies will not prevent you from accessing the platform but may affect certain functionality.
8.1 963jl retains personal data for as long as is necessary to fulfill the purposes for which it was collected, and for such additional periods as are required by applicable Philippine law and regulation.
8.2 The following general retention periods apply:
8.3 Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with NPC guidelines. Retention periods may be extended where data is the subject of active legal proceedings, regulatory investigations, or unresolved disputes.
9.1 963jl implements a layered set of technical, organizational, and administrative security measures to protect personal data against unauthorized access, disclosure, alteration, destruction, or loss. These measures include:
Security is a shared responsibility: While 963jl implements robust technical security measures on its end, your account security also depends on you keeping your login credentials private, enabling two-factor authentication, and promptly reporting any suspected unauthorized access to 963jl support.
Under the Data Privacy Act of 2012 and its implementing rules, you have the following rights regarding your personal data held by 963jl:
Request a copy of the personal data 963jl holds about you, and information about how it is being processed.
Request that inaccurate, incomplete, or outdated personal data held by 963jl be corrected or updated without undue delay.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to overriding legal obligations requiring retention.
Object to the processing of your personal data where 963jl relies on legitimate interests as the lawful basis, where this conflicts with your fundamental rights.
Request that 963jl restrict the processing of your personal data in certain circumstances, such as while you contest the accuracy of data held.
Request a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another data controller where technically feasible.
10.1 How to Exercise Your Rights. To exercise any of the above rights, submit a written request to the 963jl Data Protection Officer using the contact details in Section 14. Include your full name, registered mobile number, a description of your request, and a copy of a valid Philippine government ID for identity verification purposes. 963jl will respond within fifteen (15) working days of receiving a verified request.
10.2 Complaints to the NPC. If you believe that 963jl has not handled your personal data in accordance with the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
11.1 The 963jl platform is strictly restricted to individuals aged twenty-one (21) years and older in accordance with PAGCOR regulations. 963jl does not knowingly collect personal data from any person under the age of 21.
11.2 If 963jl discovers that personal data has been collected from a person under 21 years of age, it will immediately suspend the associated account, delete all personal data collected, and report the matter to PAGCOR as required by regulation.
11.3 If you are a parent or legal guardian and believe that a person under 21 has registered on the 963jl platform, please contact the 963jl Data Protection Officer immediately using the contact details in Section 14. We will take prompt action to investigate and remediate.
⚠ 21+ Strictly Enforced: Real-money gaming and account registration at 963jl is prohibited for persons under 21 years of age. Date of birth is collected at registration and verified through the KYC process. Providing a false date of birth is a breach of the Terms & Conditions and may constitute fraud under Philippine law.
12.1 The 963jl platform integrates with third-party services including payment processors, game content suppliers, and identity verification providers. While these third parties process certain personal data on behalf of or in connection with 963jl, they are independent data controllers or processors subject to their own privacy policies and the requirements of the Data Privacy Act of 2012.
12.2 963jl enters into appropriate data processing agreements with all third parties that process personal data in connection with the platform, requiring them to: implement adequate security measures; process data only for the agreed purpose; not share data with unauthorized parties; comply with the Data Privacy Act of 2012 and applicable regulations; and cooperate with 963jl in responding to data subject requests.
12.3 963jl is not responsible for the privacy practices of payment providers including GCash, Maya, BPI, BDO, Coins.ph, or any other independent financial institution. Players are encouraged to review the privacy policies of their chosen payment provider independently.
13.1 963jl may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, regulatory guidance from the National Privacy Commission, or PAGCOR requirements. The updated Policy will be published on this page with a revised effective date.
13.2 Where a proposed amendment materially affects how your personal data is processed or reduces your data subject rights, 963jl will provide advance notice through a platform notification and/or SMS to your registered mobile number at least fourteen (14) days before the change takes effect.
13.3 Your continued use of the 963jl platform after the effective date of any amendment constitutes acceptance of the updated Privacy Policy. If you do not accept the amended Policy, you must stop using the platform and may request account closure in accordance with the Terms & Conditions.
14.1 963jl has designated a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. The DPO serves as the primary point of contact for data subject rights requests, privacy complaints, and regulatory communications from the National Privacy Commission.
14.2 To contact the 963jl Data Protection Officer, or to exercise any of your data subject rights described in Section 10, please use the following contact channels:
This Privacy Policy was last reviewed and updated on January 1, 2026 and is effective from that date. 963jl recommends reviewing this Policy periodically to stay informed of how your personal data is handled. For full terms of service governing your use of the platform, please refer to the 963jl Terms & Conditions.
Your privacy and security are protected at every step. Join hundreds of thousands of Filipino players on the 963jl platform — deposit via GCash, play 1,500+ games, and withdraw to your Maya or bank account the same day.